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Beware of Being  
			Too Comfortable
		Somewhere between the boomer and the gen-xer 
		generations we slid into the dark place where being comfortable is seen 
		as a desired way to be.  It 
		is in sync with the pervasive “it’s all about me” attitude that we see 
		so prevalent in our society today. Being comfortable lulls one into a 
		false sense of security and complacency. 
		 In a time when there is high competition in the job market, 
		being too comfortable can lead to one’s professional demise; and it’s 
		leaving companies today screaming for more professionalism as they need 
		to build their bottom lines. 
Let’s look at where ‘being comfortable’ in our attire 
		and attitude has affect the workplace.
Businesses have long proclaimed an increase in 
		conflict and bad attitudes on casual Friday.  
		Management has learned that with casual-wear comes an automatic 
		release of a more casual approach to everything; that includes more bad 
		language, poor conduct, a more casual approach to accepting authority, 
		and a decrease in the motivation for performing at one’s best.
		 Byproducts of this are: 
		ineffective management, gossip, backstabbing, increased conflict,
		 poor internal and external 
		customer service, and fewer promotions/sales resulting in a lower 
		over-all productivity.   After 
		all, as when one doesn’t have pride in oneself, how can one have pride 
		in the work they do?  When one is 
		feels schlumpy, sooner or later they’ll relax and act the same way.  
		
The Pendulum is swinging. 
		Larger and smaller businesses, alike, are raising the bar on 
		their workplace expectations regarding professionalism. At one financial 
		industry, a vice president says she keeps a supply of band-aids in her 
		desk drawer.  At the first 
		sighting of a tattoo, she approaches the employee and places the 
		Band-aids over the tattoo.  
		She stated that her employees know their dress code does not allow 
		visible tattoos, but they don’t always follow the rules. And, as she 
		further explained, ‘Working with the public like they do, we cannot have 
		them turning people off and risk losing customers.”  
		
The one challenge organizations face, like the example 
		above, is that just citing new rules doesn’t always bring the desired 
		results. Employees need to have it translated into a benefit for 
		themselves and be told what a difference professionalism can make in 
		their own lives. In essence, people need to be trained. 
		Large numbers of the workforce today, despite all of their 
		degrees, have not been educated in the merits of professionalism.
To start raising the bar on professionalism in your 
		organization:
1.  Start 
		using the word “Professionalism”  and 
		integrate it into your meetings.
2.  
		Provide a Handbook on the subject (Example: 193 Survival Tips for a 
		Professional Image, available att Books & Co./also available in bulk). 
		By having a ready reference handy and visible, it serves as a 
		reminder and  re-enforces the 
		expectations given by upper management.  
		Most people need  
		7-21 positive influences in order to override one negative thought or 
		bad habit.  
3. Either through departmental meetings or having a 
		professional consultant work with employees, employees need to 
		understand why it’s important to them personally. Convey the message 
		that an image of professionalism encompasses more than just attire. 
		It’s a matter of  appropriate 
		conduct, attitude, and character; and it can have a powerful effect on 
		one reaching his or her career goals.  
		   
There is something about dressing in business attire 
		and exuding professionalism that brings out the best in people and, that 
		pays big dividends to both the individuals and to the organizations 
		themselves.
Donna “Kinza” 
		Christenson, The Performance Pro 
“Building 
		leaders & Enriching meetings”
262-567-6317 
		* kinza@kinza.net
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